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Terms and Conditions

Return / Refund Policy

All GA International products (except software & hardware - see below) have a full satisfaction guarantee for 90 days. If you are not completely satisfied with your purchase, return it within 90 days for a full refund or replacement. All labels, tapes, and ribbons have a 12-month guarantee. For other products, please contact us for warranty details.

A 10% restocking fee is applicable for returns not related to the performance or the quality of our products.

We offer a 30-day trial version of any software, which can be downloaded free of charge for evaluation purposes. We do not accept returns or offer refunds on software or hardware that have been opened.

Prior to returning the product, please contact us by phone, fax, e-mail or through our "contact us" page to obtain a Return Merchandise Authorization (RMA) and return instructions. Returns will not be accepted without a Return Merchandise Authorization number issued by GA International Inc.

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Conditions for Promo Codes 

  1.   Promo codes can only be redeemed online.
  2.   Only one (1) promo code may be redeemed per user account/per transaction.
  3.   Promo codes cannot be used in combination with other discounts, coupons or promotions.
  4.   Promo codes have no cash value and may not be redeemed for cash.
  5.   Cannot be applied to previously placed orders.

 

 

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